i know its the fasting month, but bear with me for a while with the harsh words that im going to use later. I know im sitting for my last semester in my tertiary studies, and i know i need lots of patience and endurance to handle the hassle. BUT HOR, that doesnt mean i can swallow every single thing wokey. i am a normal human being, so i do have my limits.

its just the first day of school, i know its weird. my class begins on Thursday and not monday. Neh, RP wad. sometimes i think its abit 'funny' though with their school vacation etc. ANW back to my story for today, im having Human Resource Management mod for today's lesson. AND HOR, i have Anthony Cheng or Chew, oh god i just cant remember his surname.

he started his class by telling us his expectations, rules and regulations yadda yadda, just like those typical days. his expectations are pretty high and he talked like as if you going to get struck by lightning if you dont satisfy him with his HIGH expectations, but we are not afraid of it. its not something you should be afraid of actually.

BUT AH, Im not that really pleased with his first lesson. Its just a bad impression of him to start the class. You know why? Because he simply doesnt know how to treat us like young adults, he treats us like primary school kids you know!

Throughout my 2years plus in tertiary studies, i never heard a facilitator scolding/raising their voice to the class. Not even one of them has raised their voice. Most of them are either long winded or fussy, but none raised their voice. While the minority are fun lecturers, pretty fun and cool. And ah, in my seconday school, my teachers respect us like how we respect them.

Of course we know our limits, but my HRM, i dont think he knows how to talk to youth/young adults. Maybe ah, he doesnt know how to enjoy those moments that we are having now. Throughout his life, all he knows is to NAG, SCREAM and BOAST ard. stop yacking, it just makes my ear swells, mr HRM. and he said that he got a degree in accounting, but he end up doing other things. wadever.

i was being curious so i just asked, "why do you still go for degree in accounting but in real facts, that is not what you really want to do?" and he answered it like dont want to entertain, "i will tell you if you sign up this bla bla bla" wtfork.

you know, working as a customer care consultant or something that is related with serving different customer needs, it somehow show you how demanding / nice /boastful / arrogant singaporeans are.

take this for an example, i've got a call from a customer (im working in Starhub btw), so the caller was a female. she started asking me about her cable billing and she actually has a total amount due of $650+, that is like 6months bill. of course, starhub being lenient we extend the due date to next mth, but after the 3rd mth, the cust didnt pay, we will temp terminate the line.

you know when comes to MONEY issue, it is a VERY sensitive issue. So i told her that she owe this amount and need to pay immediately if wants to reconnect her cable back. BUT HOR, being arrogant and snobbish, she started screaming and telling her grandma stories. well, of course, being a customer care consultant, you need to have lots of PATIENCE. so just keep quiet, listen, say nice words and all that.

at one point, she just hit the jackpot and said, "You are just a DIPLOMA holder, and i am a DEGREE holder. You're just stupid, I dont know how you got youself a job bla bla. I deserve a better service, and its not that i cant afford to pay. I CAN PAY! bla bla"

if you really can pay, then PAY lorh. why make it so troublesome. -_-

yes, this is what you get if you work in this industry. Always got insulted, screamed etc for no reasons. but hor, our pay not that sucky ok! its a well-paid job. well anw, my main point here is, even if you are well educated/high rank than other people, that does not mean you deserve a better service or etc, that does not mean you can boast us with what you have and we dont. and just to make it worse, your morality just sucks. i think a poor guy is way off nicer than you, in terms of humanity aspects.

Ya, so that should be enough. im fasting and it really tests my patience A LOT! YES ALOT PLEASE. I wanted to say lots of evil things but kept reminding myself that i am fasting. OH GOD. NOW i officially hate his class. What a bad impression for the first lesson uh.